How Might We?
Growth Consultancy
Turning ambition into momentum.
Thinking

What. Might. How.

A practical route from noise to momentum.

Si Muddell
Si Muddell

Founder, How Might We · 7 min read

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Most businesses I meet are not short of ambition. They are not short of ideas, projects or people working hard either. What they are often short of is a shared view of what really matters next.

That distinction matters. Activity can look a lot like progress when calendars are full and dashboards are moving. But a business can be extremely busy while its momentum quietly disappears.

The pattern is familiar: a marketing problem that is really a proposition problem; a sales problem rooted in poor qualification; a technology project trying to fix a lack of direction. The visible issue is not always the useful place to start.

What. Might. How. is a practical route through that mess. It moves from understanding the situation, to useful possibility, to practical action.

What is really going on?

The first job is to understand the situation as it is, not as we hope it is, as the reporting deck suggests, or as the loudest voice in the room believes.

What is the ambition? What matters most right now? What is working, what is not, and why? Where are the biggest challenges, the useful signals and the friction people have learned to work around?

That usually means looking across Brand, Sales and Customer Experience, because the visible problem in one place may have its cause somewhere else.

It also means listening properly. Where do different conversations keep returning to the same issue? Where is there energy? Where is there drag? What do people know, and what are they assuming? What is nobody particularly keen to say out loud?

This is not research for its own sake. It creates an honest enough view of the situation to make a useful decision. If the picture is vague, the action will be vague too.

What might this mean?

The temptation is to jump straight from problem to solution. Pipeline is down, so we need more leads. Retention is weak, so we need a new CRM. Growth has slowed, so we need another campaign, restructure or dashboard.

Sometimes those are the right answers. Sometimes they are just activity wearing a more serious outfit.

Might creates a pause, not an endless workshop, just enough room to question the first answer. What might be causing this? What might we be missing? What happens if nothing changes? What becomes possible if we address it properly? What might we need to stop doing?

This is where information becomes meaning. A pipeline issue might be about proposition, pricing or confidence rather than lead generation. A marketing problem might begin with uncertainty about who the business is really for. A delivery problem might trace back to work the business should never have sold.

Possibility is not the same as positivity. It can lead to go, stop, simplify, wait or change direction. Its value is that it lets us examine the situation before habit hardens into another plan.

How do we move?

Eventually, thinking has to become movement. How turns the useful possibilities into choices.

What matters most now? What is the next useful move? Who needs to own it? What can wait? What should stop? What would progress actually look like?

The answer should not be a list of twenty recommendations or a beautiful deck that retires quietly into a shared folder. It should name the priority, the owner, the trade-off and the next decision.

Good strategy is not measured by how much it contains. It is measured by whether it changes what people do.

The order is the method

What before Might. Might before How.

Skip What and you risk solving the wrong problem. Skip Might and you settle for the obvious answer. Skip How and the thinking never becomes useful.

The point is not to make every decision slower. It is to make the next move worth making.

Structured underneath. Human on the surface.

There is structure behind this approach, but it should never require people to learn a new language before they can take part. Growth work should make complexity useful, not impressive.

What. Might. How. can shape a strategy conversation or a difficult leadership decision. HMW also uses it within a Growth Diagnostic, but the approach is not a product in itself. It can help turn conflicting views into choices and meeting notes into movement. Different situations need different starting points, but the route remains useful:

What is the situation?

What could be possible?

What should happen next?

Momentum is the point

Growth is often treated as the target: more revenue, more customers, more market share. But growth is the result. Momentum is what creates it.

Momentum builds when people understand where they are going, what matters and what needs to happen next. It grows when teams stop confusing motion with progress and start making clearer choices together.

That is the purpose of What. Might. How. Not to make strategy sound clever. To make the next decision usable.

Put this into practice.

Take the Growth Snapshot to reflect on your organisation and see what deserves a closer look.

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